Oceanus
Gifts Product Excellence Guarantee:
Every product you buy must be free of defects or you may return it within 15 days
of receipt to us for a replacement or a full refund, please see “Return
Policy” for details. Many other items have manufacturer guarantees and warranties,
in which case you may be covered for more than 15 days (see below for details):
Either
way, contact us at support@oceanusgifts.com before
returning merchandise. We
will determine whether a credit or a replacement is in order.
If a replacement is warranted, shipping will be free
for the replacement item.
Two-year
Limited Mechanical and LCD Watch Guarantee:
We will repair at no charge the mechanism of any watch purchased from us which
proves defective within 2-year of purchase date.
Simply return the watch postage prepaid to Customer Satisfaction, P.O.
Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that
accompanied the watch. Include $5.00 per
item, to cover the cost of handling, return postage and insurance.
This guarantee does not cover watches
subjected to unauthorized repair, modification or abuse.
This guarantee does not cover broken crystals or worn watch bands.
To replace either, remit an additional $2.50 for crystal, or leather,
or plastic watch with your Certificate. To
replace metal, special decorative or jeweled ladies’ watch bands write Customer
Satisfaction for a price quote. This guarantee
does not cover analog quartz watches. This
guarantee does not cover watches that have their own Manufacturer’s Guarantee
and service center locations included with each watch.
One-year
Limited Quartz Analog Watch Guarantee:
Your quartz analog watch movement is guaranteed for 1-year
from date of purchased against any failures due to defective
materials or workmanship, and will be repaired or replaced
provided the watch has not been abused or subjected to unauthorized
repair or modification. To
have your watch repaired under this guarantee, simply return
the watch with $7.50 per item, to cover handling, return
postage and insurance, along with the Guarantee Certificate
to Customer Satisfaction, P.O. Box 1600, Woodland Hills,
CA 91365. To replace
bands or crystals that are broken or worn, remit an additional
$2.50 with your Guarantee Certificate.
To replace metal, special decorative or jeweled ladies’
watch bands write Customer Satisfaction for a price quote.
This guarantee does not cover watches that have their
own Manufacturer’s Guarantee and service center locations
included with each watch.
One-year
Mechanical or Quartz Wall Clock Guarantee Certificate:
We
will repair, at no charge, the mechanism and actual movement
of a wall clock if it proves defective within 1-year of purchase
date. Simply return
the wall clock, postage prepaid and insured to Customer Satisfaction,
P.O. Box 1600, Woodland Hills, California 91365 with the Guarantee
Certificate that accompanied the wall clock.
Include $12.50 per item, to cover costs of handling,
return postage and insurance.
This guarantee does not cover any glass or wood facings,
nor wall clocks subjected to unauthorized repair, modification
or abuse.This
policy is subject to change without notice.
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